Tech Support in the Library

The Library is partnering with IT to provide face-to-face technical help to Columbia students, faculty and staff.

An IT support specialist will be at the 2nd floor desk in the Library from 10:00 a.m. to 2:00 p.m. on Tuesdays, Wednesdays, and Thursdays to provide assistance with issues related to:

• campus networks
• email
• wireless
• OASIS and Moodle

Hardware problems are not part of this service.

And don’t forget, it is still possible to get answers to your technical problems at 312-369-7788.

Or, visit the Client Services website.

User Support in the Library

The Library is partnering with IT User Support to provide face-to-face technical help to Columbia students, faculty and staff.

An IT User Support specialist will be on hand on the 2nd floor of the Library from 10:00 a.m. to 4:00 p.m. on Tuesday, Wednesday, and Thursday.

This support is for :

• email,
• network,
• wireless, and
• software issues - such as OASIS or Moodle

(This does not include not support for hardware.)

Remember, it is still possible to get answers to your technical problems by phoning User Support at 312-369-7788 or emailing User Support at UserSupport@colum.edu.


Library reference services are available on the 2nd floor of the library Monday through Thursday from 8 a.m. to 8 p.m., Friday from 8 a.m. to 6 p.m. and Saturday from 9 a.m. to 5 p.m. Students, faculty and staff are also welcome to call, email or chat with a librarian.